KidsKinetic Ltd Privacy Policy
Last Updated: 01/07/2024
At KidsKinetic Ltd, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect the information you provide to us, specifically in the context of providing occupational therapy services to children with Special Educational Needs and Disabilities (SEND) and those with Education, Health, and Care Plans (EHCPs).
1. Information We Collect
Personal Information: We may collect and process the following personal information about you and your child:
- Name
- Contact details (address, email, phone number)
- Date of birth
- Health information (related to the services we provide)
- Educational information
- Details of your child's SEND or EHCP
- Payment details
Non-Personal Information:
We may also collect non-personal information such as:
- Browser type and version
- IP address
- Time zone setting
- Browser plug-in types and versions
- Operating system and platform
- Information about your visit, including the URL clickstream to, through, and from our site
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and manage our occupational therapy services
- To develop individualised therapy plans tailored to your child's needs
- To communicate with you regarding your child's progress and our services
- To process payments
- To improve our services and website
- To comply with legal obligations
- To protect our rights and the safety of our users and third parties
3. Legal Basis for Processing
We process personal information under the following legal bases:
- Performance of a contract: We process your personal information to perform the contract we have with you.
- Consent: We may process your personal information based on your consent. You can withdraw your consent at any time.
- Legal obligation: We process your personal information to comply with legal obligations.
- Legitimate interests: We process your personal information for our legitimate interests, provided these are not overridden by your rights and interests.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you, so long as those parties agree to keep this information confidential.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
5. Data Security
We take appropriate measures to ensure that your personal information is kept secure. However, please note that no data transmission over the internet can be guaranteed to be completely secure. While we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.
6. Retention of Your Information
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, and to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
7. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access your personal information and request details of the processing activities carried out by us.
- Correction: You have the right to correct any inaccurate or incomplete personal information.
- Deletion: You have the right to request the deletion of your personal information under certain circumstances.
- Objection: You have the right to object to the processing of your personal information.
- Restriction: You have the right to request the restriction of the processing of your personal information.
- Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to have it transferred to another controller.
To exercise these rights, please contact us at [contact email/phone number].
8. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: admin@kidskinetic.com
- Phone: 07936945379
- Address: 71-75 Shelton Street, Covent Garden, London ,WC2H 9JQ
Thank you for choosing KidsKinetic Ltd. We are committed to safeguarding your privacy and ensuring that your personal information is protected as we provide occupational therapy services to your children with SEND and EHCPs